Customer Satisfaction


Visit date:
Service I used:
You can select at most 1 options
Purpose of cruise:
Where did you find information about this cruise?

Please answer the questions below using the following scale
= very good, = very poor, ? = no experience

  5 4 3 2 1 ?
Reservation services / Sales office
Pleasantness in general
Tidiness in general
Staff willingness to serve
Staff expertise

Program Services

  5 4 3 2 1 ?
Attention to safety issues
Attention to environmental issues
Availability of cafeteria products

If you used catering services during charter cruise:

  5 4 3 2 1 ?
Quality and taste of food
Amount of food

  5 4 3 2 1 ?
Price-quality ratio
How did we fulfil your expectations?
Your general opinion

What would you like us to improve?
What was the best of all?
Contact information (if you would like us to contact you after your cruise):

Thank you for your comments!