Family Celebrations - Customer Satisfaction

Please answer the questions below using the scale
= Very good, = Very poor, ? = No experience

  5 4 3 2 1 ?
Pleasantness in general
Tidiness in general
Staff willingness to serve
Staff expertise
Availability of service

Reception / Gift-Shop

  5 4 3 2 1 ?
Staff willingness to serve

  5 4 3 2 1 ?
Staff willingness to serve

Restaurant Services

  5 4 3 2 1 ?
Food
Staff willingness to serve

  5 4 3 2 1 ?
Your general opinion
Price-quality ratio
How did we fulfil your expectations?

What was the best of all?
How would you improve our operation?

Thank you for your comments!