Arktikum Palvelu - Customer Satisfaction

Dear guests!
We want to improve our service. Your opinion is valuable to us. Please tell us what you think about our services! All answers are handled confidentially. Please answer all questions, thank you!

Date: *
YYYY-MM-DD
Age:
Gender:
 
Country:
You can select at most 1 options
Purpose of the trip:
Where did you find information about Arktikum?

Please answer the questions below using the scale. Thank you!
=Very good, =Good, =Satisfying, =Poor, =Very poor, ?= No experience

GENERAL FACTORS

  5 4 3 2 1 ?
Interestingness
Tidiness
Accessibility

RECEPTION/GIFT SHOP

  5 4 3 2 1 ?
Availability of service and staffs willingness to serve
Product range and quality
 

EXHIBITIONS

  5 4 3 2 1 ?
Attractiveness
How informative was the exhibition?
How functional was the exhibition?

OTHER SERVICES

Did you visit the Café?
You can select at most 1 options

If you answered " <span class="export-option-text">Yes</span> " to previous question, please answer these:

  5 4 3 2 1 ?
Product range and quality
Staff willingness to serve
Did you visit the Library?
You can select at most 1 options

  5 4 3 2 1 ?
Your general opinion about Arktikum
Price-quality ratio
How did we fulfil your expectations?
Will you suggest our company to your friends?
 
What should we improve or develop?

Thank you for your comments!
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