Customer Satisfactory Survey

BACKGROUND INFORMATION

Date:
YYYY-MM-DD

Please answer the questions below using the following scale
= very good, = very poor, ? = no experience

General Factors

  5 4 3 2 1 ?
Goof functionality of the rooms
Pleasantness in general
Tidiness in general
Staff willingness to serve
Staff expertise
Attention to safety issues
Price-quality ratio
How did we fulfil your expectations?

  5 4 3 2 1 ?
Staff willingness to serve
Staff expertise
Food in the restaurant
Was there enough food?
Price-quality ratio

  5 4 3 2 1 ?
Price-quality ratio
How did we fulfil your expectations?

What would you like us to improve?
What was the best of all?
Contact information (if you would like us to contact you after your cruise):

Thank you for your comments!