Customer Satisfaction

BACKGROUND INFORMATION

Date:
YYYY-MM-DD
Age:
Gender:
Country:
You can select at most 1 options
How did you find out about the service?
Purpose of the trip:

Please answer the questions below using the following scale
= very good, = very poor, ? = no experience

General factors

  5 4 3 2 1 ?
Pleasantness in general
Tidiness in general
Staff willingness to serve
Staff expertise
Availability of service

Accomodation

  5 4 3 2 1 ?
General appearance
Tidiness of the room
 

Restaurant

  5 4 3 2 1 ?
Food
The appearance and pleasantness of the restaurant premises

Program Services

  5 4 3 2 1 ?
Content of the activity
Standard of the equipment
Attention to safety issues
Attention to environmental issues

  5 4 3 2 1 ?
Your general opinion
Price-quality ratio
How did the management of environmental issues in this organization meet your expectations?
How did we fulfil your expectations?

Would you come again?
Why not:
Would you recommend us to others?
Why:
What was the best of all?
Feedback. If you gave grade 3 or less to any questions above, please clarify what reasons affected to your evaluation. Youo can write here also other feedback.
Contact details:
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Among all respondents, there will be a raffle to win an accommodation for a weekend with us. Thank you for your comments!